Strive to Delight
We truly care about the people we interact with. That’s why we act with empathy (by understanding their needs) and proactively (by anticipating their needs). We go the extra mile in all our interactions, striving to delight people with experiences that are unexpected and memorable.
Humble Yet Hungry
We know we’re not perfect. So we listen with open ears and humility. What we learn, we take to heart, and we never stop iterating. “Continuous improvement” is our default setting. That passion fuels our drive to win—to stretch boundaries, challenge the status quo, and keep raising the bar.
In This Together
We (our team, our customers, our community) have two common threads that tie us together: BetterCloud and SaaSOps. We’re all going after this greater cause. The only way to make history is by doing it together, strengthened by diverse perspectives. We act selflessly, leaning on each other for help.
Impact Through Outcomes
We don’t just do work for the sake of doing it. We focus on what’s important: the outcomes of our work. Since making a difference is what drives us, we’re only satisfied when our impact is real and meaningful.
Why our people love working for us
We all have a safe space to express ourselves and bring our whole selves and unique experiences to work. Everyone does their part to invest in each other and make sure we all succeed together.
BetterCloud has empowered me to marry my passions to technology and diversity like no other company before. As someone who did not know what SaaSOps was, BetterCloud promoted me to learn, teach, and build the product our customer’s love AND create Rainbow Mafia, our queer-inclusive employee resource group.
At BetterCloud, I've made life-long friends and have been challenged to push myself to impact the business in ways I did not expect when I joined over five years ago. Between the approachable leadership team, meritocratic review process, and eagerness to collaborate across the company, I would encourage all people to come to BetterCloud to empower themselves in any career track.
I am so grateful to be part of a team where my hard work and determination will make a difference in BetterCloud’s growth.
I consistently leverage the knowledge of those around me and always go home feeling like I’ve learned more in the process.
Health & wellness
Medical, Dental, and Vision benefits including HSA and FSA, along with Mental Health Days, and dedicated mental health resources through Spring Health
Financial benefits
401(K), Quarterly financial wellness support, Stock Options
Time away
Generous PTO and
Wellness Days
Distributed work
Make your home office your own with a workspace stipend
Family support
Parental Leave for all families, fertility benefits, and flexible spending account for dependent care
Community
Regular In person and remote events; Employee Resource Groups
New hire program
Cross-functional buddy to help you learn the ropes
Reward & recognition
Monthly, quarterly, and annual awards recognizing employee impact and contributions
Diversity, equity, inclusion and belonging
These are not just buzzwords that we throw around. DEI&B is core to who we are and what we do. We know you may hear that from other companies but here we talk the talk and walk the walk. From an employee-led Diversity Council empowering our differences, to several ERGs creating a strong sense of belonging, to frequent outside speakers focusing on DEI&B topics, our commitment is not negotiable.