Last Updated Jun 15, 2023

Product Documentation [Legacy – pre 06/15/2023]

As set forth in the BetterCloud Main Subscription Agreement, the below defines
the Service available to you as a BetterCloud customer.

BetterCloud Features Comparison

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	Platform +
Feature¹	Discover	Manage+	Secure
Access to the Integration Center: Ability to access all integrations available in the Integration Center.
User 360: Manage a user’s applications, file access, group memberships, roles, settings, and licenses	For applications only
Role Management: Role-based privileges and time-based roles
Reporting API: Access to BetterCloud’s Graph API, which provides analysis of cross-application data in the platform to identify security trends and report on unique metrics
Automated User Management Workflows: Trigger automated user onboarding, mid-lifecycle, and offboarding workflows based on user profile changes using Action Engine²
Group Management: Control group membership and settings
License Reclamation: Last login alerts to help your reclaim unused or underused application licenses
User Management: Assign users to correct folders, calendars, assets, etc.
File Security: Discover and Control file exposure and permissions across all users and applications with the Files Grid

Showing 1 to 10 of 18 entries

Our Services must be used in accordance with Our user guides located in Our Help Center, and other documentation that We make available to You.

For customers with a current subscription to BetterCloud Standard, Standard+, Pro, Pro+, Enterprise, or Enterprise+, please visit this page for information related to the features included in your subscription.

For customers with a current subscription to Manage, please refer to footnote 3.

¹Please note that functionality differs by Integration. “Integration” refers to systematic interactions between Non-BetterCloud Applications and the BetterCloud Services.

²Action engine only available in the BCX-BetterCloud platform.

³Platform API only included for Manage+. For customers with a current subscription to Manage, (i) Platform API (formerly, Custom API) is available as an add-on, and (ii) all other Manage+ features are included in your Manage subscription.

⁴The Test Environment is a non-production environment that You are permitted to use for configuration testing, integration testing, and user acceptance testing before implementing changes to Your production environment. While the usability and performance is generally equivalent to that of BetterCloud’s production environment, Your SLA with Us, if any, does not apply to the Test Environment. Changes in Your Testing Environment cannot be deployed into Your production environment, and You cannot engage in load testing or pen test the Test Environment.