Product Tip Tuesday: Auditing Workflows to Maintain SaaSOps Efficiency

Have you ever automated something in a “set it and forget it” kind of way, only to find out a few weeks later your automated process wasn’t working the way you’d hoped? We’ve all been there.

At BetterCloud, our Workflows feature allows IT teams to increase efficiency and automate tasks without writing a single line of code. But as an IT pro, how do you know your Workflows are working three, five, or even twenty days after you set them up? With the Workflow Activity Feed, you can monitor the status, targets, execution times, and instance IDs of any of the workflows that you’ve run in the last 30 days. The interface flags issues by color to ensure Workflows that need adjustment get your attention right away.

Why is this such a big deal? This centralized feed that monitors all workflows enables BetterCloud customers to remediate issues quickly when they arise. Additionally, the Workflow Activity Feed helps IT see which workflows are running—and more importantly, if any critical workflows have stopped running.

IT automation can be a powerful tool, but without a way to audit ongoing work, you run the risk of duplicating work and ultimately delivering a poor experience to employees who rely on these workflows to do their jobs.At large organizations, preventing this type of IT breakdown is especially important given the scale of the workflows and the number of employees potentially affected by IT interruptions.

To learn more about how BetterCloud can help with your Workflow automation and audits, check out this article in our technical knowledge base, curated by the BetterCloud Support team.