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BetterCloud Monitor

Empowering, educating, celebrating, and delighting the modern IT professional.

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BetterCloud Ranks First in G2’s Fall 2021 SaaS Operations Management Grid

By BetterCloud | September 7, 2021

Today, we’re excited to announce that BetterCloud has been named the Leader in G2’s SaaS operations management grid for Fall 2021. Let’s take a closer look at some of the G2’s findings.

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How to Use Custom Triggers with a Greenhouse Integration in BetterCloud

By BetterCloud | September 3, 2021

Last month, we explored how you can leverage this new tool to trigger workflows from a ticketing system like Jira. Today, we’ll take a closer look at how you can use Custom Triggers to initiate a workflow from a Greenhouse hiring software integration.

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How We Overhauled Our Hardware Procurement Process With Zero-Touch Onboarding

By Justine Bienkowski | September 1, 2021

Imagine a world where a new employee gets to unbox their own computer and log into their systems with a single account, which grants access to everything they need instantly. At BetterCloud, we’re making that zero-touch dream a reality! Here’s how we’re doing it.

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Product Tip Tuesday: Send As Alias Email Action

By BetterCloud | August 24, 2021

The “Send As Alias” action in BetterCloud allows IT teams to empower individuals to send from non-primary email addresses. Read up for more details on this powerful feature.

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SaaSOps Leaders Episode 7, Featuring Eric Tan

By BetterCloud | August 24, 2021

BetterCloud CEO David Politis talks with Eric Tan, CIO at Coupa. Dive in to hear Tan’s thoughts on the evolution of IT and SaaS.

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How to Add a BetterCloud Custom Trigger to an Existing Jira Integration

By BetterCloud | August 23, 2021

BetterCloud recently announced the release of Custom Triggers to help IT create more flexible automated workflows. Today we’ll take a deep dive into how to add a Custom Trigger to an existing Jira integration.

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How to Leverage IT Automation to Support an Evolving Workplace Landscape

By BetterCloud | August 19, 2021

As the debate between a permanently remote and an in-office work environment rages on, let’s explore some of the top challenges that IT will face throughout the rest of this year.

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Forrester publishes report on the SaaS operations solution provider market for Q3 2021

By Shreyas Sadalgi | August 11, 2021

Last week, Forrester published an in-depth analysis of the SaaS operations solution provider market for the third quarter of 2021. In this report, Forrester reviewed and catalogued 15 diverse sets of vendors that vary by size, functionality, geography, and market focus. IT professionals should use this report to understand the…

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SaaSOps Leaders Episode 6, Featuring Van Richardson

By BetterCloud | August 11, 2021

BetterCloud CEO David Politis talks with Van Richardson, Head of Information Technology at iManage. Richardson reflected on how drastically the technology at our fingertips has shifted (3:01), how he builds a high-performing IT organization, (11:40), what has changed for his team since the beginning of the pandemic (15:50), and how…

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Product Tip Tuesday: Find User by Email

By BetterCloud | August 10, 2021

BetterCloud Workflows have always enabled IT teams to automate repetitive tasks and alert employees to changes in their permissions. But what if you need to alert an employee’s manager about a change in their permissions or confirm that an activity like offboarding was complete? With the “Find User by Email” functionality,…

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How I Got Promoted: Marques Stewart, VP of Technology at Achievement First

By BetterCloud | August 8, 2021

A couple of weeks ago, we launched a new podcast called SaaSOps Leaders With David Politis. Although the podcast has only been a thing for a short while, we’ve already noticed that the majority of our audience aspires to become an IT executive. And in a recent episode with Marques…

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Create More Flexible Workflows With Custom Triggers in BetterCloud

By BetterCloud | August 8, 2021

Many IT leaders agree that automation can deliver exponential value to employees across your organization. Over the last couple of years, our customers have leveraged BetterCloud to automate complex business processes, reduce manual tasks for IT, and improve the end-user experience. However, we’ve also gotten feedback about how difficult it…

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