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Top 5 SaaS governance best practices
Drowning in SaaS subscriptions? Learn about SaaS governance best practices to control costs, enhance security, and ensure your software investments drive business value.
SaaSOps Leaders Episode 7, Featuring Eric Tan
BetterCloud CEO David Politis talks with Eric Tan, CIO at Coupa. Dive in to hear Tan’s thoughts on the evolution of IT and SaaS.
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How to Add a BetterCloud Custom Trigger to an Existing Jira Integration
BetterCloud recently announced the release of Custom Triggers to help IT create more flexible automated workflows. Today we’ll take a deep dive into how to add a Custom Trigger to an existing Jira integration.
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How to Leverage IT Automation to Support an Evolving Workplace Landscape
As the debate between a permanently remote and an in-office work environment rages on, let’s explore some of the top challenges that IT will face throughout the rest of this year.
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Forrester publishes report on the SaaS operations solution provider market for Q3 2021
Last week, Forrester published an in-depth analysis of the SaaS operations solution provider market for the third quarter of 2021. In this report, Forrester reviewed and catalogued 15 diverse sets of vendors that vary by size, functionality, geography, and market focus. IT professionals should use this report to understand the…
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SaaSOps Leaders Episode 6, Featuring Van Richardson
BetterCloud CEO David Politis talks with Van Richardson, Head of Information Technology at iManage. Richardson reflected on how drastically the technology at our fingertips has shifted (3:01), how he builds a high-performing IT organization, (11:40), what has changed for his team since the beginning of the pandemic (15:50), and how…
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Product Tip Tuesday: Find User by Email
BetterCloud Workflows have always enabled IT teams to automate repetitive tasks and alert employees to changes in their permissions. But what if you need to alert an employee’s manager about a change in their permissions or confirm that an activity like offboarding was complete? With the “Find User by Email” functionality,…
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How I Got Promoted: Marques Stewart, VP of Technology at Achievement First
A couple of weeks ago, we launched a new podcast called SaaSOps Leaders With David Politis. Although the podcast has only been a thing for a short while, we’ve already noticed that the majority of our audience aspires to become an IT executive. And in a recent episode with Marques…
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Create More Flexible Workflows With Custom Triggers in BetterCloud
Many IT leaders agree that automation can deliver exponential value to employees across your organization. Over the last couple of years, our customers have leveraged BetterCloud to automate complex business processes, reduce manual tasks for IT, and improve the end-user experience. However, we’ve also gotten feedback about how difficult it…
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SaaSOps Leaders Episode 5, Featuring Tim Maffei
BetterCloud CEO David Politis talks with Tim Maffei, Vice President of Information Technology at EVERFI. Maffei shared how SaaS made it “unnervingly” easy to go remote at the beginning of the pandemic (5:12), how drastically IT has changed since he began his career (11:55), how IT’s role can (and should)…
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The SaaSOps Show: Physical Offices Are a Thing Again
Not too long ago, the concept of a physical office seemed like a…hypothetical. But like everything seems to these days, things have changed! Now people are slowly trickling back into the office for a variety of reasons. But as you can probably guess, it’s not just a matter of turning…
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A Day in the Life of a SaaSOps Leader
It’s time to pull back the veil of secrecy around SaaSOps practitioners. While it’s no secret that there’s an incredibly engaged community of SaaSOps pros, folks who are less familiar with the framework have long wondered what they do every day. More importantly, what unique priorities do they have—and how…
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SaaSOps Leaders Episode 4, Featuring Rick Heil
BetterCloud CEO David Politis talks with Rick Heil, Vice President of Technology at MERGE. They talk about how his drive-time radio and Apple Retail experience helped him land his first job in IT (3:15), the challenges of acquiring a company and moving from O365 to Google Workspace during the pandemic…
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