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BetterCloud Monitor

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SaaSOps Stories justworks

SaaSOps Stories With Karel vanBeekom, IT Manager at Justworks

By BetterCloud Monitor | November 13, 2020

As part of her ongoing interview series with IT leaders, our chief customer officer Rachel Orston sat down with vanBeekom to discuss his career, his approach to management, and how he has tackled the unique challenges of remote work.

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A Brief History of SaaSOps (and Why It Matters)

By BetterCloud | November 11, 2020

Let’s take a look at the brief, but insanely interesting history of SaaSOps. We’ll explore just how rapidly SaaS became a driver of innovation, the external threats against it, and how the benefits of SaaS helped IT discover a need for a more centralized way to manage all of the products.

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Celebrating The 2020 SaaSOps Stars Award Winners

By BetterCloud | November 6, 2020

This marked the second year of our SaaSOps Stars Awards. On the fourth day of Altitude 2020, our chief customer officer Rachel Orston took the stage to recognize some individuals and teams that transformed their companies, careers, and industries.

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Insight Alert #4: Winning on Employee Experience With New Hire IT Onboarding

By Natalie Robb | November 5, 2020

In prior Insight Alerts, we discussed trends in SaaS usage, visibility in the SaaS environment, and how CASB users differ from SaaSOps users. In this last Insight Alert based on our 2020 State of SaaSOps report survey data, we explore IT onboarding trends and how SaaS management and SaaSOps platforms make a difference.

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Altitude 2020: The 4 Biggest Product Announcements

By BetterCloud | November 5, 2020

Whether you were able to join us or not, there’s a lot to digest from the five days that we (virtually) spent together, especially when it comes to the product. Here are just four of the biggest product announcements from Altitude 2020.

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Forrester Research Publishes Best Practices Report on SaaS Operations

By Shreyas Sadalgi | November 3, 2020

In this report, Forrester interviewed IT leaders from some of the world’s largest companies to understand the current best practices for mastering SaaS operations. As a result, it does a great job describing the current IT landscape and the key challenges organizations face around multi-SaaS environments. We encourage you to read the full report, but let’s explore a few of the takeaways from the report.

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Altitude 2020 Recap: We Discovered a Whole Lot Last Week

By BetterCloud | October 30, 2020

This year, nearly 1000 attendees from around the world joined us for a week full of exciting community announcements, product releases, and interviews with some of the most influential leaders in the industry. IT leaders also discussed their challenges and wins around app visibility, mitigating security risks, and the future of the digital workplace. Here are just a few of the highlights from Altitude 2020.

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10 Surprising Stats From the 2020 State of SaaSOps Report

By Megan Bozman | October 28, 2020

BetterCloud recently surveyed nearly 700 IT leaders and practitioners from a wide range of company sizes and industries to learn more about the state of SaaS and SaaSOps. Here are 10 findings from the report that took many of us by surprise.

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Insight Alert #3: Why It’s Essential to Have Full App Visibility

By Natalie Robb | October 27, 2020

Last week’s Insight Alert compared SaaSOps users and CASB users. And the week before that, we explored SaaS usage trends published in our 2020 State of SaaSOps report. In this third Insight Alert of the series, we explore what the State of SaaSOps survey data says about how enterprises have (or don’t have) full app visibility to discover all SaaS apps used throughout the organization.

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#Altitude2020 Day 5 Recap: That's a Wrap, Folks!

By BetterCloud | October 23, 2020

On the final day of Altitude 2020, our CEO David Politis gave us even more to chew on during a live AMA session. That session wasn’t recorded, but we’ve included a few highlights in this post. Also, a few reflections on the entire week to wrap things up.

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#Altitude2020 Day 4 Recap: The Next Frontier

By BetterCloud | October 22, 2020

On day four of Altitude 2020, Orston continued her ongoing series of SaaSOps Stories with a live interview with Lester Chan, Head of Enterprise Security at Zoom. Then, she handed out some well-deserved SaaSOps Stars awards.

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SaaSOps Stories With Lester Chan, Head of Enterprise Security at Zoom

By BetterCloud Monitor | October 22, 2020

On Day 4 of Altitude 2020, our chief customer officer Rachel Orston chatted with Lester Chan about Zoom’s explosive growth, as well as how IT leaders (including those at Zoom) are driving outcomes across their businesses.

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