Empowering, educating, celebrating, and delighting the modern IT professional.
Featured article
The hidden costs of insecure file sharing: A horror story
IT horror stories happen year-round. Protect your organization from data breaches with smart file sharing security.
Trusted Solution Partnerships to Power Your Work Anywhere Strategy
The IT lessons learned from this moment will forever change the way companies think about the tools that enable a remote workforce. The “new normal” is a place where optimized IT processes thrive and legacy on-premises solutions fade away. Jamf, OneLogin, and BetterCloud are enabling IT Administrators to create repeatable processes for deployments that support best practices for security and end-user experience.
Read more
SaaSOps Stories With Michael Weir, Director of Operations at Global Payments
As part of a continuing series, our Chief Customer Officer Rachel Orston sat down with Michael Weir for a discussion on the SaaSOps landscape, including how his teams have onboarded new employees after acquisitions and how he’s changed his management style as the current pandemic has led to an uptick in remote work.
Read more
Audit Logs & Sarbanes-Oxley Compliance for SaaS: Part 2 of Compliance Essentials in the SaaS Era
In Part 2 of our compliance blog series, we look at Sarbanes-Oxley (SOX) compliance for SaaS and the provisions that apply to IT professionals. Plus, we explore the importance of audit logs and how they help organizations comply with critical standards, regulations, and laws.
Read more
Content Scanning for Sensitive Data: Part 1 of Compliance Essentials in the SaaS Era
In Part 1 of our compliance blog series, we explore why compliance starts with a security policy—and how it should include data protection for your SaaS apps.
Read more
How to Audit, Improve & Enhance Your BetterCloud Workflows
We surveyed a variety of BetterCloud product experts to find the answers to these questions. Here’s what they had to say (spoiler: They had very strong convictions on the importance of auditing your BetterCloud workflows and tips for doing so effectively).
Read more
What BetterCloud Can Automate in 2020, Explained in 9 GIFs
Even just thinking through all the automation possibilities can overwhelm an experienced IT administrator. Based on our conversations with IT experts across the organization, here are just a few critical business processes that BetterCloud can automate in 2020.
Read more
SaaSOps Stories With Lauren Tibbs, Global IT Director at KeepTruckin
Rachel Orston, chief customer officer here at BetterCloud, sat down with Lauren Tibbs to chat about her career in management and how her team enabled KeepTruckin to make the sudden shift from an office-first to remote work environment when the COVID-19 pandemic hit.
Read more
It’s My Data and I’ll Delete It If I Want To: Individual Rights Under CCPA
With the implementation and enforcement of CCPA, and with additional legislation on the way, individual rights as they pertain to personal data are having a moment. But what do those rights mean? And how can IT help companies comply? Here’s what you need to know.
Read more
4 Signs You’re Ready to Automate With a SaaSOps Platform
How does an enterprise know when it’s time to automate IT and start using a SaaSOps platform? In this sneak peek of our annual survey’s insights, we’ll explore the four signs that indicate when to automate your SaaS operations.
Read more
Do You Have the Right Technologies to Improve Your Employee Experience?
Are you investing in technologies to improve your employee experience? Throughout the entire employee lifecycle, LumApps and BetterCloud give HR and IT teams the technologies to improve productivity and the overall experience.
Read more
SaaSOps Stories With Craig Holland, SVP of Global Infrastructure at Condé Nast
Our Chief Customer Officer Rachel Orston sat down with Craig Holland, SVP of global infrastructure at Condé Nast, to discuss the unique challenges he’s faced over the last few months, as well as the lessons he’s learned from his colleagues along the way.
Read more
SaaSOps Stories With Joseph Fuller, Head of IT at Deputy
Our Chief Customer Officer Rachel Orston sat down with Joseph Fuller of Deputy to discuss the pandemic’s impact on his company’s customers and employees. They dove into how Fuller’s team pivoted to support its remote workforce from a technical standpoint, as well as the adjustments he made to his management style over the last few months.
Read more