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BetterCloud Monitor

Empowering, educating, celebrating, and delighting the modern IT professional.

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Product Tip Tuesday (Remote Work Edition): Detect Email Forwarding to Personal Email Addresses

By Kim Solow | April 7, 2020

The lines between home and work life are blurring these days. As more and more people are working from home, we had a theory that employees might be taking actions to streamline their work life—actions that don’t necessarily take your company’s security into account. Turns out, we were right. See our product tip to learn how to mitigate that risk.

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The IT handbook to choosing the right SaaS app

By Rose Layton | March 31, 2020

Choosing a new SaaS tool means combing through lists of dozens (dozens!) of similar apps, and it can be hard to tell which is the right one for the job. As an IT admin there’s a lot more to consider than just “Does this get the job done?” when evaluating a new or replacement SaaS tool. Today’s IT organizations have to deal with an incredible number of applications to administer and secure, on top of our more traditional tasks. And yet, IT admins are still very much needed to help evaluate SaaS applications before purchase. So how do we do this? And more importantly, how do we make this a sustainable, scalable process?

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IT Community Discussion Recap: IT Leaders Share How They’re Successfully Enabling Remote Workforces

By Megan Bozman | March 25, 2020

As fully remote workforces become the new normal, IT is facing new unexpected challenges. How do you empower end users to be productive (and secure)? How do you keep everybody updated? And logistically, how do you provide physical laptop inventory to remote workers? We recently pulled the IT community together to discuss all of this—and more.

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2020 SaaSOps Buyer’s Guide: How to Choose the Right SaaSOps Solution for Your Organization

By Megan Bozman | March 24, 2020

As the leader in SaaSOps, we created the 2020 SaaSOps Buyer’s Guide to help you understand how a SaaSOps tool is the perfect complement to your new environment and what to consider when purchasing a SaaSOps solution. This guide also helps you better understand the value a SaaSOps solution adds to your current technology stack and how to build a business case for a solution.

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Letter to Customers: Serving the IT Community During COVID-19

By David Politis | March 18, 2020

As the COVID-19 outbreak unfolds, and companies are finding themselves thrust into a distributed workforce, IT is at the forefront of enabling this “new normal.” And we want you to know: we’re here for you. Lean on us. We’ve been through a lot together, and that’s not about to change. We’d like to help.

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Enabling Remote Work? BetterCloud Can Help

By Devin Domingo | March 18, 2020

We’re seeing an unprecedented shift to remote work, which brings new challenges for IT. Here are a few easy ways BetterCloud can help IT enable remote work, so you can keep your employees productive and secure. We hope these tips can help you build a successful, secure remote work culture that withstands crises and beyond.

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Announcing Content Scanning: File Security Your Users Will Love

By Kim Solow | March 12, 2020

Here at BetterCloud, we fundamentally believe that enabling productivity should not be at odds with securing your organization’s most sensitive data. And starting today, they don’t have to be. We are proud to announce the release of Content Scanning. BetterCloud’s Content Scanning bolsters your data protection strategy and gives IT teams the power to secure files and sensitive information across SaaS applications, without inhibiting employee productivity.

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Transforming Teams to Lead with SaaS: Insights from Gartner

By Megan Bozman | February 28, 2020

Many of the existing ways of managing IT are no longer applicable to environments dominated by SaaS. Gartner analysts recently released a new report describing how Infrastructure and Operations leaders must transform the roles and skills of IT teams as they shift to SaaS. We found that Gartner’s insights validate many of the components of BetterCloud’s SaaSOps framework.

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Product Tip Tuesday: Automatically Expire Public Links in Dropbox by Using BetterCloud Workflows

By BetterCloud | February 25, 2020

SaaS apps are known for making the workplace more collaborative; file sharing is one of the SaaS features that makes this seamless collaboration, both internally and externally, possible. But what happens when you share a link with a person that you don’t want to have indefinite access to the information? BetterCloud gives you the ability to build a backstop to this problem using a simple workflow.

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Product Tip Tuesday: Run a File Audit to Find Exposed Sensitive Information

By BetterCloud | February 11, 2020

At the end of January, BetterCloud released File Audits for G Suite, Box, Dropbox, and Slack. This new feature will help you mitigate risks by scanning for sensitive content in existing files that live in your SaaS environment. Check out our article to learn about how you can use File Audits to improve your SaaS environment.

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Product Tip Tuesday: Level Up Your Onboarding Workflow with These New Salesforce Actions

By Harit Patel | January 28, 2020

Last week, BetterCloud released 19 new Salesforce actions to help you automate the tasks that Salesforce administrators are concerned about. In this product tip, we show you how to create an onboarding workflow that incorporates some of these new actions.

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CCPA Regulations: What IT Professionals Need to Know

By Jodi Daniels | January 24, 2020

CCPA became effective January 1 of this year, but do you understand what this new privacy law means and how it applies to your IT job? If you’re unsure about CCPA, or just want to double check that you’ve checked all the boxes, you’ll want to check out this piece by Data Privacy Advisor Jodi Daniels.

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