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BetterCloud Monitor

Empowering, educating, celebrating, and delighting the modern IT professional.

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Introducing the 2019 SaaSOps Stars Awards

By Meaghan Sullivan | July 23, 2019

We are excited to be launching the SaaSOps Stars Awards program. Although we have given out awards at previous Altitude conferences, this year’s SaaSOps Stars Awards will span more use cases, covering more advances in IT and security. Year after year, we are impressed by the incredible things our customers are doing, and we want to recognize those customers for unlocking the power of SaaS Operations.

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Why the IT Director at First Round Capital Calls Altitude “Completely Game Changing”

By BetterCloud | July 9, 2019

Altitude, BetterCloud’s annual IT conference, will be held September 23-25 in San Francisco this year. “Altitude is the best place to talk to a community of like-minded thinkers who are going to help you directly with your day-to-day job,” says Ryan Donnon, the Director of IT at First Round Capital. According to Ryan, Altitude is “THE community that you need to be in” if you’re using any SaaS apps in your IT environment.

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Product Tip Tuesday: How to Find & Protect Personally Identifiable Information (PII) in G Suite, Box & Slack

By Kim Solow | July 2, 2019

This week, we’re back with Product Tip Tuesday to talk about Content Scanning for personally identifiable information (PII). End users have the ability to create content with sensitive data, but it’s difficult for IT admins to get visibility into where that data lives—or worse, if it’s being shared publicly or externally. Learn how BetterCloud’s Content Scanning helps admins get insight into what documents their end users are sharing and if they contain any sensitive PII.

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4 insider threats that should keep you up at night

By BetterCloud | June 12, 2019

Learn about four of the most common, and most insidious, types of insider threats that you should be on the lookout for in your SaaS environment.

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“I Didn’t Even Reach Out for Help”: How BetterCloud Delivers Proactive Support

By BetterCloud | June 11, 2019

At BetterCloud, we’re changing the traditional customer support model. If you encounter an issue, we personally reach out to address your specific problem—before you even think of submitting a ticket or, better yet, before you even know you have a problem.

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Beyond Access: How to Secure Your Users’ Interactions with BetterCloud

By Shreyas Sadalgi | June 6, 2019

The rise of user mobility and SaaS application adoption have drastically changed the landscape for access and security: More people are accessing more resources from more locations and more devices. Organizations must ensure that all users around the globe—whether remote employees, customers, partners, or contractors—can securely access data and protect applications anywhere.

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The Perimeter Has Vanished. Here’s a 90-Day Plan to Help You Adapt

By Tim Witos | June 4, 2019

Once upon a time, it was easy to secure your IT kingdom. But just like castles fell in the 1300s because of the evolution and enhancement of gunpowder, our technology perimeter has fallen with the evolution and enhancement of SaaS and cloud-based services. Without our walls, without the perimeter to limit access to services, we must evolve to introduce cloud enablement. Over the next 90 days, let’s take an objective-based approach to evolving our perimeter management.

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Product Tip Tuesday: Time’s Up—Ensuring Admins Have the Proper Access at the Proper Times

By BetterCloud | June 4, 2019

BetterCloud is committed to helping you implement a least privilege model—a security best practice—in your SaaS environment. Time-based roles allow you to delegate admin access to BetterCloud for a set amount of time, ensuring that users won’t retain elevated access any longer than they need.

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How to Keep Institutional Knowledge from Walking Out the Door

By Bryan McKay | May 30, 2019

As boomers retire, companies are unwittingly losing valuable institutional data. Why? Because, while the retiree’s job is transitioned to a new employee, many organizations don’t consider the knowledge and experience walking out the door with that employee. Since boomers are the first generation to transfer their knowledge to machines and computer programs and not to apprentices and junior employees, it’s important to know how to transfer all of this data smoothly as part of an ongoing search journey.

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6 Things You Should Look for When Selecting a Secure SaaS Vendor

By Peter Fretty | May 29, 2019

Selecting the right SaaS vendors can prove instrumental in propelling your organization to the next level. However, that’s only one piece of the puzzle. You also need to select vendors with the right security measures in place. This is especially true if you are giving them access to other SaaS applications that are critical to your organization or process sensitive information. But how do you know if a SaaS vendor is secure? We sat down with BetterCloud’s Security Compliance Director Mosi Platt to find out.

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Product Tip Tuesday: 5 Things You're Not Doing with BetterCloud (That You Should Be)

By BetterCloud | May 14, 2019

When BetterCloud first arrived onto the scene in late 2011, we were a free product to help IT admins manage various aspects of their G Suite environment. Fast forward to 2019, and we’ve evolved into a powerhouse platform that can manage and secure any SaaS application. In fact, you might be surprised by our recent functionalities. Here are five things you may not be doing with BetterCloud now (but should be).

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Product Tip Tuesday: Automatically Secure Lost or Stolen Devices

By BetterCloud | April 30, 2019

Lost or stolen devices are a headache. But by leveraging BetterCloud’s native connectors and the Platform API, you can automatically secure lost devices and safeguard sensitive data.

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