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BetterCloud Monitor

Empowering, educating, celebrating, and delighting the modern IT professional.

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Howdy from Texas: A Recap of Altitude 2017

By Kim Solow | November 9, 2017

Last month we hosted Altitude 2017, our annual customer summit, in Austin, Texas. Altitude was an IT conference like no other, and it was easily the best one we’ve ever had. Over 100 of the brightest minds in IT gathered together to define today’s best practices, collaborate on management strategies, sing karaoke, and, yes, race armadillos. These are the top nine takeaways—here’s what we learned during the two-day event.

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Bringing Order to Chaos: Automating Policy Enforcement for SaaS

By BetterCloud | November 8, 2017

Are you tired of running queries by hand, tracking issues in a spreadsheet, and performing searches natively across multiple apps? Here’s how automating policy enforcement through BetterCloud can enhance security and streamline operations.

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“I Was Seduced By a Build Scenario": 11 Ways to Avoid This Exec’s Greatest Tech Failure

By BetterCloud | November 1, 2017

Ah, the classic build vs. buy conundrum. While building may seem attractive, there are significant costs (both direct and indirect) to it. Hear why one executive says his greatest business/technology failure was building software when they could have bought it, and ask yourself these 11 essential questions before you build an in-house solution.

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SparkNotes for GDPR: 11 Concepts Every IT Professional Needs to Know

By Jodi Daniels | November 1, 2017

GDPR will go into effect in less than seven months. Are you prepared? We’re kicking off a three-part series that covers everything IT needs to know about GDPR. In this first post, a data privacy expert explains 11 key concepts and why you need to starting preparing now.

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Why IT Needs a Framework to Help Navigate Uncharted Territory in the Age of SaaS

By BetterCloud | October 25, 2017

In the modern workplace, SaaS creates new, unprecedented challenges for IT. Here’s why IT needs a framework to address those challenges and help solve them.

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Announcing the Release of Our New Book: Controlling Your SaaS Environment

By David Politis | October 25, 2017

We wrote the book on SaaS management—literally. We’re thrilled to announce the publication of Controlling Your SaaS Environment: A Six-Part Framework for Effectively Managing and Securing SaaS Applications.

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BetterCloud Releases Dynamic Automation, Advanced Alerting, Office 365, and Box Connectors Live at Annual Altitude Conference

By BetterCloud | October 24, 2017

With over 50 new features and enhancements released to date (highlights here), recognition from Gartner in the first-ever Market Guide for Cloud Office Management Tools, and a mention at the top of Forbes’ Billion-Dollar Startups list, 2017 has been a watershed year for BetterCloud.

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Here’s the Simplest Way for HR and IT to Establish Better Lines of Communication

By BetterCloud | October 17, 2017

Using a variety of automation technologies, SaaS management and security platforms, and improved HR information systems, companies are working to predict, manage, and adapt to organizational change as technology changes and employees come and go. And while these products are now near-necessities, one key ingredient is still at the heart of the seamless (and successful) management and flow of people through an organization: communication.

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HR and IT: 3 Must-Have Tactics to Work and Adapt Faster

By BetterCloud | October 10, 2017

The modern workforce is a chaotic combination of full- and part-time employees, consultants, contractors, freelancers, permalancers, and many other contributors. Today, HR and IT teams are expected to deliver a great experience and easy access to SaaS apps, regardless of whether workers are in-office, remote, hybrid, or mobile and field employees. These tactics will help them succeed.

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Gartner’s Newest Market Category: Cloud Office Management

By Shreyas Sadalgi | October 9, 2017

Gartner has recognized a brand new market category around the emerging set of challenges faced by IT operations teams in SaaS-Powered Workplaces, just as they did for managing PCs and Macs (endpoint management), and managing mobile devices (mobile device management aka MDM/EMM). This is a watershed moment in the SaaS industry.

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It’s Time to Fix HR and IT: Here’s What You Must Do to Get Budget and Buy-In

By BetterCloud | October 3, 2017

As many people know, the relationship between IT and HR is often strained. There is often a fundamental disconnect between these two business units. Communication tends to be poor and processes are ad hoc instead of systematic. If you’re reading this and nodding your head in agreement, then it’s time for a change. It’s time leadership gives the problem the attention it deserves.

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SaaS Ops: A New Frontier for IT?

By BetterCloud | October 2, 2017

With the explosion of SaaS, we’re seeing the rise of a new function in IT–SaaS ops. There are various monikers for it, but the gist is the same: These individuals and teams are responsible for day-to-day SaaS operations. Here’s a quick look at the types of responsibilities we’re seeing, and why it’s on the rise now. Is your IT team creating a SaaS ops role?

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