Empowering, educating, celebrating, and delighting the modern IT professional.
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How to set up Drive DLP in Google Workspace
Protect your sensitive data in Google Drive with DLP. Learn how to set up detectors, rules, and actions to prevent accidental or malicious data sharing.
The Next-Gen Help Desk
For many companies who have transitioned to the cloud, there are a number of inevitable changes that will occur. What about the Help Desk? The changes around your Help Desk are impacting everything ABOUT the Help Desk and, while you may not immediately notice the impacts, they are subtly dramatic and promise to disrupt the stream of innovation pouring out of the rest of the department and subsequently the company as a whole.
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Forget Me Please: What GDPR’s Right to Be Forgotten (and Other Key Concepts) Mean for IT
Did you know that under GDPR, users can request their data to be erased (aka be forgotten)? What kind of data does this apply to, and how can IT prepare for this? In Part Two of our series, our data privacy expert dives into three critical GDPR concepts that IT needs to be aware of: the right to be forgotten, consent, and data portability. All three elements affect IT’s responsibilities. This post covers what this means for IT and what their next steps should be.
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Bringing Order to Chaos: Automating Policy Enforcement for SaaS
Are you tired of running queries by hand, tracking issues in a spreadsheet, and performing searches natively across multiple apps? Here’s how automating policy enforcement through BetterCloud can enhance security and streamline operations.
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“I Was Seduced By a Build Scenario": 11 Ways to Avoid This Exec’s Greatest Tech Failure
Ah, the classic build vs. buy conundrum. While building may seem attractive, there are significant costs (both direct and indirect) to it. Hear why one executive says his greatest business/technology failure was building software when they could have bought it, and ask yourself these 11 essential questions before you build an in-house solution.
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SparkNotes for GDPR: 11 Concepts Every IT Professional Needs to Know
GDPR will go into effect in less than seven months. Are you prepared? We’re kicking off a three-part series that covers everything IT needs to know about GDPR. In this first post, a data privacy expert explains 11 key concepts and why you need to starting preparing now.
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Why IT Needs a Framework to Help Navigate Uncharted Territory in the Age of SaaS
In the modern workplace, SaaS creates new, unprecedented challenges for IT. Here’s why IT needs a framework to address those challenges and help solve them.
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Announcing the Release of Our New Book: Controlling Your SaaS Environment
We wrote the book on SaaS management—literally. We’re thrilled to announce the publication of Controlling Your SaaS Environment: A Six-Part Framework for Effectively Managing and Securing SaaS Applications.
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BetterCloud Releases Dynamic Automation, Advanced Alerting, Office 365, and Box Connectors Live at Annual Altitude Conference
With over 50 new features and enhancements released to date (highlights here), recognition from Gartner in the first-ever Market Guide for Cloud Office Management Tools, and a mention at the top of Forbes’ Billion-Dollar Startups list, 2017 has been a watershed year for BetterCloud.
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Here’s the Simplest Way for HR and IT to Establish Better Lines of Communication
Using a variety of automation technologies, SaaS management and security platforms, and improved HR information systems, companies are working to predict, manage, and adapt to organizational change as technology changes and employees come and go. And while these products are now near-necessities, one key ingredient is still at the heart of the seamless (and successful) management and flow of people through an organization: communication.
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HR and IT: 3 Must-Have Tactics to Work and Adapt Faster
The modern workforce is a chaotic combination of full- and part-time employees, consultants, contractors, freelancers, permalancers, and many other contributors. Today, HR and IT teams are expected to deliver a great experience and easy access to SaaS apps, regardless of whether workers are in-office, remote, hybrid, or mobile and field employees. These tactics will help them succeed.
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Gartner’s Newest Market Category: Cloud Office Management
Gartner has recognized a brand new market category around the emerging set of challenges faced by IT operations teams in SaaS-Powered Workplaces, just as they did for managing PCs and Macs (endpoint management), and managing mobile devices (mobile device management aka MDM/EMM). This is a watershed moment in the SaaS industry.
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It’s Time to Fix HR and IT: Here’s What You Must Do to Get Budget and Buy-In
As many people know, the relationship between IT and HR is often strained. There is often a fundamental disconnect between these two business units. Communication tends to be poor and processes are ad hoc instead of systematic. If you’re reading this and nodding your head in agreement, then it’s time for a change. It’s time leadership gives the problem the attention it deserves.
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