Empowering, educating, celebrating, and delighting the modern IT professional.
Featured article
The hidden costs of insecure file sharing: A horror story
IT horror stories happen year-round. Protect your organization from data breaches with smart file sharing security.
SaaS Action Orchestration: The Pinnacle of SaaS Management
Automation seems like the easy solution for managing SaaS apps as your organization scales. But the right long-term solution goes much deeper than simply automating tasks. Here’s what IT needs to do in order to manage a multi-SaaS environment effectively and move up the value chain.
Read more
Technology Adoption Done Right: These Are the Lessons Implementation Experts Live By
Adopting new technology is far from simple. But when done right, new technology can lead to productivity gains and a distinct competitive advantage. What do technology adoption experts do to ensure success?
Read more
Surfacing the Right Data, Insights, and Actions: Why Operational Intelligence is Essential in a Multi-SaaS Environment
IT professionals today are faced with too much sprawling SaaS data and too many noisy alerts. You might have a lot of intelligence floating around, but rarely is it actionable or meaningful. Creating true operational intelligence out of this endless stream of data and alerts–across multiple SaaS apps–is crucial. Here’s why.
Read more
Here's Our Take: 7 Major Takeaways from Google Cloud Next '17
Google Cloud Next ’17 offered a window into some of the brightest minds in tech, but what does it all mean for your organization?
Read more
Take a Stand Against the #1 Killer of Workplace Productivity
“This file is locked for editing.” “Who just joined the call?” “Are we talking about v2Final.doc or v2FinalFINAL-1.doc?” If these phrases sound familiar in your workplace, this article is a must-read. There’s a much better way to work, and we need to stop passing the buck.
Read more
Conquering SaaS Sprawl: Why Managing SaaS Apps Requires a Radical Shift in Mindset
As your organization grows, the amount of SaaS application data will also multiply by leaps and bounds. But what does this really mean for your IT team? Here are the hidden implications you need to be thinking about.
Read more
The Multi-SaaS Maelstrom: How Do You Give the Right People the Right Admin Privileges?
The increasing adoption of SaaS brings with it new management challenges, like correctly granting privileges across multiple SaaS apps. Here’s why accurately assigning SaaS privileges is critical for running a high-performing IT organization.
Read more
22 Questions: Here’s What Our IT Community Asked Zendesk Senior Product Manager Max McCal
Zendesk Senior Product Manager Max McCal joined our Slack-based community, BetterIT, for an exclusive Q&A. A wide-range of questions were answered, including many about the Zendesk product itself, improving IT helpdesk efficiency, and the future of support.
Read more
Improve Your Google Account Security: A Complete Guide to Connected Apps
How many apps are connected to your Google account? How many of those apps have full access to your Google account? If you don’t know, you should. Your security depends on it.
Read more
Seeking SaaS Management Success? These 11 Guiding Principles Will Get You There
In this recap, we share the video, slides, and transcript of our in-depth webinar, “The 10 Commandments of the SaaS-Powered Workplace.”
Read more
Slack Admin 101: 5 Simple (Yet Essential) Tasks Every Slack Team Owner Should Know
IT admins working for companies that use Slack must know that it requires significant IT administration, especially if it’s housing sensitive company data.
Read more
How & Why IT Needs to Dance with Data
Data is said to be “the new oil.” IT’s challenge now is to increase their knowledge of, and integration with, their colleagues on the Data and Dev teams. And if ever there was a need for teams to work more harmoniously, Data and IT have to do so now.
Read more