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BetterCloud Monitor

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22 Questions: Here’s What Our IT Community Asked Zendesk Senior Product Manager Max McCal

By BetterCloud | February 22, 2017

Zendesk Senior Product Manager Max McCal joined our Slack-based community, BetterIT, for an exclusive Q&A. A wide-range of questions were answered, including many about the Zendesk product itself, improving IT helpdesk efficiency, and the future of support.

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Improve Your Google Account Security: A Complete Guide to Connected Apps

By BetterCloud | February 20, 2017

How many apps are connected to your Google account? How many of those apps have full access to your Google account? If you don’t know, you should. Your security depends on it.

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Seeking SaaS Management Success? These 11 Guiding Principles Will Get You There

By BetterCloud | February 9, 2017

In this recap, we share the video, slides, and transcript of our in-depth webinar, “The 10 Commandments of the SaaS-Powered Workplace.”

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Slack Admin 101: 5 Simple (Yet Essential) Tasks Every Slack Team Owner Should Know

By BetterCloud | January 30, 2017

IT admins working for companies that use Slack must know that it requires significant IT administration, especially if it’s housing sensitive company data.

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How & Why IT Needs to Dance with Data

By BetterCloud | January 30, 2017

Data is said to be “the new oil.” IT’s challenge now is to increase their knowledge of, and integration with, their colleagues on the Data and Dev teams. And if ever there was a need for teams to work more harmoniously, Data and IT have to do so now.

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Getting to Know BetterCloud’s New Chief Business Strategy Officer, Shreyas Sadalgi

By BetterCloud | January 30, 2017

Meet BetterCloud’s new Chief Business Strategy Officer, Shreyas Sadalgi. He sat down to discuss the emerging challenges in the enterprise IT world, his vision and product strategy for BetterCloud, and why companies should want to partner with a multi-SaaS management platform like BetterCloud.

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My Twenty Minutes on The Twenty Minute VC Podcast

By David Politis | January 5, 2017

On a recent episode of The Twenty Minute VC podcast, I had the opportunity to share my perspective on startup culture, fundraising stages, and what VCs really mean when they say, “Stay in touch.” You can listen to the episode here. I hope you enjoy it.

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7 Tried-and-Tested Tips for IT to Get the Most Out of Zendesk

By BetterCloud | January 5, 2017

There are some really creative ways to leverage the power of automation (and other Zendesk features) that can help your IT team work much more efficiently and save time. Here are 7 essential tips for increasing your productivity using Zendesk.

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A Look Back at the Most Popular Content of 2016

By BetterCloud | December 26, 2016

Phishing your own employees, fixing IT and HR’s marriage of inconvenience, communicating IT concepts to non-IT people, and more: Here’s a look back at our most popular longform content pieces from 2016. These are the best of the best–the ones that resonated the most with you. We hope you enjoy.

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Asked by Our Community, Answered by an Expert: 10 Questions About the Future of Work and How It Will Affect IT

By BetterCloud | December 16, 2016

In our third-ever AMA, best-selling author and futurist Jacob Morgan answered 10 questions from our BetterIT community members. The BetterIT community is now made up of more than 600 forward-thinking IT professionals.

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From One CIO to Another: Why The Dominant On-Premise Model Has Had Its Day

By BetterCloud | December 13, 2016

If you want to think long-term and big picture, says one CIO, then SaaS absolutely needs to be part of your solution set. Take heed, fellow CIOs: IT is in a tug o’ war–pushed to do more while being pulled in new directions–in a data governance and regulation environment that will punish the unprepared.

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The SaaS-Powered Workplace: The Present & Future of Work

By David Politis | December 6, 2016

Centralize. Automate. Govern. These are foundational elements of the new BetterCloud, now the first-ever multi-SaaS management (MSM) platform. BetterCloud has undergone a two-year, total reconstruction to address the challenges IT faces in the age of the SaaS-Powered Workplace.

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