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Webinar recap: Turning SaaS sprawl into strategic savings
Learn how to combat rising software costs and tame SaaS sprawl in this IT Brew webinar recap. Discover how the experts identify and eliminate redundant tools.
22 Questions: Here’s What Our IT Community Asked Zendesk Senior Product Manager Max McCal
Zendesk Senior Product Manager Max McCal joined our Slack-based community, BetterIT, for an exclusive Q&A. A wide-range of questions were answered, including many about the Zendesk product itself, improving IT helpdesk efficiency, and the future of support.
Read moreImprove Your Google Account Security: A Complete Guide to Connected Apps
How many apps are connected to your Google account? How many of those apps have full access to your Google account? If you don’t know, you should. Your security depends on it.
Read moreSeeking SaaS Management Success? These 11 Guiding Principles Will Get You There
In this recap, we share the video, slides, and transcript of our in-depth webinar, “The 10 Commandments of the SaaS-Powered Workplace.”
Read moreSlack Admin 101: 5 Simple (Yet Essential) Tasks Every Slack Team Owner Should Know
IT admins working for companies that use Slack must know that it requires significant IT administration, especially if it’s housing sensitive company data.
Read moreHow & Why IT Needs to Dance with Data
Data is said to be “the new oil.” IT’s challenge now is to increase their knowledge of, and integration with, their colleagues on the Data and Dev teams. And if ever there was a need for teams to work more harmoniously, Data and IT have to do so now.
Read moreGetting to Know BetterCloud’s New Chief Business Strategy Officer, Shreyas Sadalgi
Meet BetterCloud’s new Chief Business Strategy Officer, Shreyas Sadalgi. He sat down to discuss the emerging challenges in the enterprise IT world, his vision and product strategy for BetterCloud, and why companies should want to partner with a multi-SaaS management platform like BetterCloud.
Read moreMy Twenty Minutes on The Twenty Minute VC Podcast
On a recent episode of The Twenty Minute VC podcast, I had the opportunity to share my perspective on startup culture, fundraising stages, and what VCs really mean when they say, “Stay in touch.” You can listen to the episode here. I hope you enjoy it.
Read more7 Tried-and-Tested Tips for IT to Get the Most Out of Zendesk
There are some really creative ways to leverage the power of automation (and other Zendesk features) that can help your IT team work much more efficiently and save time. Here are 7 essential tips for increasing your productivity using Zendesk.
Read moreA Look Back at the Most Popular Content of 2016
Phishing your own employees, fixing IT and HR’s marriage of inconvenience, communicating IT concepts to non-IT people, and more: Here’s a look back at our most popular longform content pieces from 2016. These are the best of the best–the ones that resonated the most with you. We hope you enjoy.
Read moreAsked by Our Community, Answered by an Expert: 10 Questions About the Future of Work and How It Will Affect IT
In our third-ever AMA, best-selling author and futurist Jacob Morgan answered 10 questions from our BetterIT community members. The BetterIT community is now made up of more than 600 forward-thinking IT professionals.
Read moreFrom One CIO to Another: Why The Dominant On-Premise Model Has Had Its Day
If you want to think long-term and big picture, says one CIO, then SaaS absolutely needs to be part of your solution set. Take heed, fellow CIOs: IT is in a tug o’ war–pushed to do more while being pulled in new directions–in a data governance and regulation environment that will punish the unprepared.
Read moreThe SaaS-Powered Workplace: The Present & Future of Work
Centralize. Automate. Govern. These are foundational elements of the new BetterCloud, now the first-ever multi-SaaS management (MSM) platform. BetterCloud has undergone a two-year, total reconstruction to address the challenges IT faces in the age of the SaaS-Powered Workplace.
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