Empowering, educating, celebrating, and delighting the modern IT professional.
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The hidden costs of insecure file sharing: A horror story
IT horror stories happen year-round. Protect your organization from data breaches with smart file sharing security.
6 Strategies Cloud Partners Can Leverage to Differentiate Their Offerings
Microsoft has cultivated an enormous partner ecosystem. But the shift to the cloud is forcing more than 600,000 Microsoft partners to reevaluate their business approaches. A growing portion of Microsoft partners have increasingly set their eyes on the cloud as part of Microsoft’s Cloud Solution Providers program (CSP). For organizations…
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A Step-by-Step Guide to Provisioning Users in Office 365
Provisioning and deprovisioning users in Office 365 are commonplace activities for IT professionals. Unfortunately, they’re also time-consuming and error-prone. The process necessitates accuracy. Nothing is worse than a new employee getting a fresh account with their name spelled wrong. When numerous cloud applications link to your user’s Azure AD identity,…
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Beyond Satisfactory: Why BetterCloud Introduced Proactive Support
When customers interact with BetterCloud support, they expect a great experience. But when does a great experience turn magical? Micah Solomon, author and customer support expert, says in a 2014 Forbes article that the “step beyond satisfactory is where the magic happens, where you bind customers to you and create…
Read moreMonitor Your Office 365 Service Health with BetterCloud
Rarely will you find an IT manager without a server uptime horror story to tell. Exchange or SharePoint servers going down unexpectedly, perhaps in the middle of the night with no one on site to fix the issue; or even worse, in the middle of a busy workday when hundreds…
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Zuora Estimates a 30% Time Savings with BetterCloud Enterprise
With BetterCloud, Zuora has been able to leverage comprehensive workflows that streamline their processes.
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5 Critical Numbers Every Google Apps Admin Needs to Know
Knowing these five numbers will instantly give you a better understanding of what’s happening within your domain and help improve your organization’s security.
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Modern Workplace Innovators: Meet Colin McCarthy
Colin McCarthy has not only managed the IT and Google Apps suite for a multinational marketing agency, but he’s also orchestrated multiple migrations to the cloud for the companies they have acquired.
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What 1,500 IT Professionals Showed Us About Cloud Office Partners
Are cloud partners really making an impact for the organizations that hire them? The short answer: Yes. Check out this infographic to find out more.
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Demystifying the Cloud Partner Ecosystem: How to Choose a Cloud Partner That Works For You
The shift to cloud IT is reshaping the way businesses and other organizations operate. It’s changing partner business models, rewriting job descriptions, altering IT infrastructures, and overhauling entire industries. The benefits of cloud IT are clear, yet organizations are understandably transitioning with caution. They’re looking for a guide. They’re looking…
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4 Things We Learned From The Second Annual Cloud IT Summit
Two weeks ago, more than 75 BetterCloud customers gathered in New York City for the second annual Cloud IT Summit. The Cloud IT Summit is an invite-only event for IT admins to interact with their peers and discuss the cloud challenges that they deal with on a daily basis. We…
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Getting to Know BetterCloud's New VP of Security Brett Greenwood
Brett Greenwood sits down to answer questions about the evolving nature of cloud security, its importance to BetterCloud and our customers, and how his experience with companies like Adobe and Boeing have prepared him for his new role as BetterCloud’s VP of Security. Brett has a Masters in Systems Architecture &…
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How Shared Ownership Revolutionizes Product Development
In my many years working in product management, I’ve seen and worked with many types of engineering teams. Some teams were large (100+ people), some were small (five people), and many were remote (India, China, Russia, Canada, etc.). The one constant: The best products were created when engineering and PM…
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