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Top 5 SaaS governance best practices
Drowning in SaaS subscriptions? Learn about SaaS governance best practices to control costs, enhance security, and ensure your software investments drive business value.
Top Tips for Google Apps Admins
As of February 2015, FlashPanel is now BetterCloud for Google Apps. The items in this post reflect the product as it existed at the date of publication. Subscribe by submitting your email in the form at the top of this page for the latest content. This is an ongoing series on Google+, where…
Read more10 Ways to Empower Your Help Desk with FlashPanel and Zendesk
It’s no secret we’re huge Zendesk advocates–our support team relies on the platform to host our knowledge base and offer exceptional customer support to BetterCloud users. What you might not know is that BetterCloud is the perfect complement to Zendesk, empowering help desk agents to manage (Zendesk) and solve (BetterCloud)…
Read moreWhy Forrester’s Latest Cloud Spending Predictions Will Be Outpaced Again
New data from Forrester, first published by Bloomberg Businessweek, finds spending on cloud-computing services, software and related resources will reach $191 billion by 2020, putting the market on track to outpace earlier expectations by about 20%. Businesses are expected to spend $14 billion more on cloud systems and services in…
Read morePartner Spotlight: Avalon
Company: Avalon Location: Sweden, Denmark, Norway Markets Served: Enterprise, Mid-Market, Poland and Singapore Website: www.avaloncloud.com This week we heard from Ronald Haagensen, Sales Manager at Avalon, a European reseller, to find out more about his organization. BetterCloud: When was your organization founded? Avalon: Our business started in 1997 as a…
Read moreTop 5 Ways SMBs Can Leverage FlashPanel Enterprise
Though BetterCloud is an enterprise-level management and security tool, there is plenty of valuable functionality scalable for small and medium-sized businesses, too. Smaller businesses may not (yet) need the bulk tools and automations that BetterCloud provides, but putting processes in place early saves time and can help ease growing pains…
Read moreThird-Party Apps: 5 Steps to Empowering Your Users While Minimizing Risk
A major draw of Google Apps is its ability to integrate with other SaaS applications. Whether there’s a specific feature from a legacy system that isn’t available in Google Apps out of the box, or a user is just looking for a tool to solve a specific problem, chances are…“there’s…
Read moreLife after Heartbleed: What Google Apps Customers Need to Know
This week, a major security flaw was discovered in OpenSSL, the open-source implementation of cryptographic protocols SSL and TLS. This flaw, now referred to as Heartbleed, poses a fundamental risk to the security of data transmitted between servers. In other words, the bug allows malevolent parties to request data from…
Read morePartner Spotlight: G-Asiapacific
Company: G-Asiapacific Location: Selangor, Malaysia and Auckland, New Zealand Market Served: Enterprise, SMB Website: www.g-asiapac.com This week I heard from Mark Goh, CEO at G-Asiapacific, a Southeast Asian reseller, to find out more about his organization. BetterCloud: When was your organization founded? G-Asiapacific: Our company was founded in 2008. We’re…
Read morePeriodic Table of the Google Apps Ecosystem
The Google Apps ecosystem is composed of many different parts, from Google Apps to the Marketplace, enterprise partners, Chromebooks and more. To help digest and better organize this vast amount of information, we’ve created a Periodic Table of the Google Apps Ecosystem. Click the image to get a closer look.
Read moreTop 10 Most Popular Features in FlashPanel Enterprise
1. Streamline new user provisioning and never miss a step by following the guided workflow, making sure to add new users to the appropriate Org. Unit and groups. 2. Update users’ profiles in bulk using a spreadsheet to fill in missing information and save time. 3. Apply an email signature…
Read moreFlashPanel Enterprise Feature Update: Scheduled Reports
Today, we’re very pleased to announce powerful new reporting functionality in FlashPanel Enterprise*. Scheduled Reports, the application’s latest feature addition, gives Google Apps administrators and those with delegated access the ability to build and (you guessed it) schedule reports to run at desired times. Scheduled reports joins FlashPanel Enterprise’s other…
Read moreIntroducing Scheduled Reporting
Expanding on the existing canned report database and customizable reporting engine within BetterCloud, we’re excited to announce our third iteration of reporting functionality: scheduled reports. With all of your Google Apps data centralized in one console, BetterCloud is able to reveal trends, risks, and stats about all of the activities…
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