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BetterCloud Monitor

Empowering, educating, celebrating, and delighting the modern IT professional.

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Cloud Alliance for Google Apps Adds Zendesk, UberConference and Esna

By BetterCloud Monitor | August 7, 2013

Founded nearly two years ago by seven market-leading software providers, the Cloud Alliance for Google Apps, the only consortium of ISVs in the Google Apps space, aims to share best practices for operating in this ecosystem among its members and raise awareness of the Google Apps platform to the broader…

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Google Apps Provides the Critical Foundation for a Growing Cloud Application Stack

By David Politis | August 1, 2013

As our user base has steadily grown over the last year, we’ve made a concerted effort to stay in touch with as many customers as possible. Whether that’s through one on one training sessions, phone calls or our quarterly surveys, the success of BetterCloud is directly linked to the relationships…

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The All New BetterCloud Help Center

By BetterCloud Monitor | July 25, 2013

Last year’s launch of FlashPanel coincided with the launch of our support site, which over the course of the year expanded to include over 200 how-to articles, a robust community forum and a feature request portal. The support site also functioned as the primary point of contact between our customers…

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Dunder Mifflin Goes Google

By BetterCloud Monitor | July 23, 2013

Last month, David Politis wrote a blog post entitled “Optimizing for Long Term Google Apps Adoption.” The purpose of the post was to provide best practices for making the most of Google Apps after the initial migration to the cloud, which typically begins with mail, calendar and contacts. The article,…

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Bone Daddy's – A BetterCloud Case Study

By BetterCloud Monitor | July 18, 2013

Employees: 700 (45 on Google Apps) Founded: 2000 Industry: Food and Beverage Website: www.bonedaddys.com Founded in 2000, Bone Daddy’s, a chain of barbecue restaurants located throughout Texas, is dedicated to providing great food and a fun atmosphere for its customers. Currently operating six locations, the restaurant chain’s 700 employees serve…

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Roots Canada – A BetterCloud Case Study

By BetterCloud Monitor | July 9, 2013

Employees: 200 Founded: 1973 Industry: Retail Website: www.roots.com Established in 1973, Roots has been Canada’s leading lifestyle brand for four decades. Known around the world for its quality leather goods and activewear, Roots got its humble start in Toronto when co-founders Michael Budman and Don Green founded the company –…

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Prepare Your Google Apps Domain for Fourth of July

By BetterCloud Monitor | July 3, 2013

Fourth of July usually means barbecues, fireworks and the beach. So when employees leave tonight for their long weekends, you can pretty much guarantee they’re not thinking about setting an out of office responder or delegating their inbox to a colleague who will be working. While you can’t force an…

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Partner Spotlight: Cumulus Global

By BetterCloud | July 2, 2013

Company: Cumulus Global Location: Headquartered in Westborough, MA Market Served: North American SMB Website: www.cumulusglobal.com This week we heard from Allen Falcon, the Founder and CEO of Cumulus Global, a leading North American reseller, to find out more about his organization. BetterCloud: When was your organization founded? Cumulus Global: In…

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Google Sites Management and Visibility Now Available in FlashPanel

By BetterCloud Monitor | June 27, 2013

When we launched FlashPanel last July, the application only touched a few areas of the Google Apps suite – Users, Groups, OUs, Contacts and Gmail. A few months later, we added Drive functionality and continued to dive deeper into existing areas with features like reporting, bulk editing, password policies, workflows…

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Relay Foods – A BetterCloud Case Study

By BetterCloud Monitor | June 26, 2013

Employees: 100+ Founded: 2009 Industry: Online Grocery Website: www.relayfoods.com Relay Foods, an online grocer founded in 2009, sits between local farmers, artisanal vendors, supermarket chains and its customers. Originally founded in Charlottesville, Virginia, Relay aims to provide convenience and locally sourced food to its customers and has recently expanded to…

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Optimizing for Long Term Google Apps Adoption

By David Politis | June 20, 2013

During my time in the Google Apps space – about 4 years – I’ve experienced hundreds of migrations, interacted with thousands of Google Apps administrators and have seen how millions of businesses benefit from the platform year after year. However, all too often, the move to Google Apps is seen…

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Partner Spotlight: Agosto

By BetterCloud | June 13, 2013

Company: Agosto Location: Headquartered in Minneapolis with offices in Toronto, Austin, and Houston Market Served: All Website: www.agosto.com This week we heard from Irfan Khan, the Co-Founder and CTO of Agosto, a leading North American reseller, to find out more about his organization. BetterCloud: When was your organization founded? Agosto:…

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