Posted on Sep 22, 2020

Integration and Workflow Template Updates

BetterCloud continues to build out the capabilities of our leading SaaSOps platform, and this month we are excited to announce the following new integrations and enhancements:

Sumo Logic Action Enabled Integration
New Jump Cloud Actions
New Workflow Template: “Assign Phone”

Sumo Logic Action Enabled Integration

BetterCloud’s Sumo Logic integration empowers users to forward BetterCloud Alerts, Workflow history, and Audit Logs to Sumo Logic for advanced analysis. This ensures that these logs are aggregated alongside all of the other key data points from your IT environment. BetterCloud also provides User Lifecycle Management capabilities to aid in Sumo Logic account creation and management.

New actions include:

Create User
Set User Status
Set User Name
Assign User to Role
Remove User from Role
Remove User from all Roles
Delete User
Reset Password
Unlock User
Send Log to Sumo Logic

New Jumpcloud Actions

BetterCloud’s integration with Jumpcloud now includes more actions to aid in User Lifecycle Management. This includes additional actions for user provisioning, group maintenance, and security policies.

Add User to Group
Remove User from Group
Remove User from all Groups
Update User
Grant Admin (should be able to be done by updating “sudo:true” on the user object
Revoke Admin
Expire password
Reset Password
Lock User
Set Users Title
Set Users Department
Set Users Location
Suspend Users account
Restore Users account
Unlock User

New Workflow Template: “Assign Phone”

We’ve released a new Workflow Template to streamline the onboarding of new users. “Assign Phone” is a new Template that can be used on its own for provisioning new users on phone systems or as a component of the full onboarding Workflow Template.