Azure Active Directory Support and New Actions for Integrations

BetterCloud is excited to announce that we now support integration with Microsoft Azure Active Directory (AD) to support user lifecycle management in Microsoft-centric environments. We have also added a substantial number of new actions that can be taken across many different integrations that the BetterCloud platform supports. 

Azure Active Directory

Azure Active Directory is now available as an integration in BetterCloud! You can now enhance your BetterCloud workflows with the mission critical user data from one of the leading cloud identity providers. Head to the Integration Center to install it today! Here are some of the top use cases solved by BetterCloud and Azure AD:

In addition to syncing Azure AD Users and Groups into BetterCloud, the following Workflow Triggers are now available for Azure AD:

• • New User Created
• • User Status Changed
• • User Added to Group
• • User Removed from Group

Workflows can also be conditioned by the following Azure AD Attributes:

• • User’s Status
• • User’s Department
• • User’s Title
• • User’s Manager
• • User’s On-Premises AD Distinguished Name 
• • User’s Type
• • User’s Office Location
• • User’s Country
• • User’s Postal Code
• • User’s State/Province

The following Actions for Azure AD are now available:

• • Create User
• • Set User Status
• • Update User Profile
• • Logout User
• • Add Member to Group 
• • Remove Member from Group

 

New Actions

Box

• • Remove Shared Link for File
• • Remove Shared Link for Folder

Dropbox

• • Delete File

Google

• • Turn off 2-step verification

 
Asana
Team and Project management for Asana has been enhanced! Users can now be added to Teams as part of user lifecycle management. Also, the Add User to Project action now has a matching Remove User from Project action. New actions include:

• • Add User to a Team
• • Remove User from a Project
• • Remove User from a Team

 
Cisco Meraki
The Cisco Meraki integration has been expanded to include Organization Management. New actions include:

• • Create Organization
• • Update Organization
• • Delete Organization
• • Delete Organization SAML Role

 
DataDog

Role management for DataDog has been enhanced! Users can not be added to roles as part of user lifecycle management. New actions include:

• • Add User to Role
• • Remove User From Role

 
Freshdesk

The following Freshdesk actions strengthen BetterCloud’s user lifecycle management capabilities by enabling the management of Agents, their Roles, and their Groups. We have also added the ability to update tickets. Also. user’s can now better track their automations within Freshdesk tickets by creating a ticket at the beginning of a workflow and updating it as the workflow progresses. New actions include:

• • Create Agent
• • Update Agent
• • Delete Agent
• • Add Agent to Role
• • Add Agent to Group
• • Remove Agent from Role
• • Remove Agent from Group
• • Update Ticket

 
PagerDuty

The following Pagerduty actions enable more comprehensive offboarding. Now, users can reassign all incidents from one user to another. This ensures that the incidents do not get lost as the target transfers off their team. Then, the user can be removed from all of their Teams. New actions include:

• • Remove User from all Teams
• • Reassign Incidents

 
Smartsheet 

User’s can now be removed from all their groups as part of offboarding instead of removing groups one by one. This helps maintain a clean group structure as users depart your organization. New actions include:

• • Remove User from All Groups

Tableau

Group management for Tableau has been enhanced! Users can now be added to Tableau groups as part of onboarding or crossboarding. They can also be removed from all their groups as part of offboarding instead of removing groups one by one. This helps maintain a clean group structure as users depart your organization. New actions include:

• • Add User to Group
• • Remove User from All Groups