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Posted on Oct 25, 2019

Wait for Approval

We’re excited to announce the release of a new feature for general availability: Wait for Approval

Email from BetterCloud requesting approval for offboarding a user named Cheryl Curtis. The email interface features large, bold text for Cheryl's name and the action required. Two prominent buttons at the bottom of the email offer options to approve or decline the offboarding request. The overall layout is clean and professional, with BetterCloud’s logo subtly positioned at the top of the email.

With the Wait for Approval action, you can build natural checkpoints in your automated workflows to ask an individual for approval before the workflow continues. 

The approver can easily approve or deny the workflow’s subsequent actions right from their email – they don’t even need access to BetterCloud.

Examples of use cases we heard from customers who requested this feature:

  • As part of my offboarding process, I want approval from the user’s manager before my workflow deletes a user 
  • As part of my onboarding process, I want approval from one of my admins before my automated workflow starts onboarding a user
  • As part of my content scanning policy, I want approval from the security team before changing anything about the asset exposed

This feature is available as an action in the Workflow Builder. For additional information on how to access this feature, visit the Help Center article here.