SaaSops

a practice referring to how software-as-a-service (SaaS) applications are managed and secured through centralized and automated operations (Ops), resulting in reduced friction, improved collaboration, and better employee experience

noun

The SaaSOps Framework

A new set of disciplines to successfully enable your org through SaaS.

People & Process
How do you structure your team for success?
Team Structure
What skills will your team need to be successful?
Team Skills
How do you train end users so they get the most out of SaaS?
End User Training
How do you assist end users to optimize their productivity and satisfaction?
End User Support
How do you prepare and support your org for a successful transition to SaaS?
Change Management
SaaS Management
How do you manage onboarding and offboarding, plus the changes in access that occur throughout a user's lifecycle?
User Lifecycle Management
How do you view and audit user activity across SaaS apps?
Visability & Auditability
How do you ensure all your SaaS apps are configured correctly?
Application Configuration
How do you ensure users have just enough access they need to do their jobs--nothing more, nothing less?
Least Privilege Access
How do you discover, manage, and optimize SaaS spend?
Spend Management
SaaS Security
How do you authenticate users to their SaaS apps?
IDaaS
How do you detect and mitigate insider threats (accidental or malicious)?
Insider Threat
How do you ensure none of your sensitive SaaS data is exposed?
File Security
How will you prepare for, address, and manage a security incident?
Incident Response
How do you ensure compliance with laws, regulations, and guidelines for your industry?
Regulatory Compliance

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SaaSOps

noun

: a practice referring to how software-as-a-service (SaaS) applications are discovered, managed, and secured through centralized and automated operations (Ops), resulting in reduced friction, improved collaboration, and better employee experience

Why SaaSOps

Case Studies

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The need for SaaSOps has never been clearer.

And BetterCloud has been at the forefront of SaaSOps for years.

SaaSOps is a new frontier for IT, and we’re just getting started.

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"As employees increasingly use SaaS applications, the inefficiency of these manual activities will become more apparent, and workflow automation will become more important to IT administrators."

"As SaaS applications become increasingly integrated into an employee's digital workspace, the need to apply controls similar to those used on PCs and mobile devices will become increasingly apparent."

"SaaS application data, configuration and settings are increasingly needed to be integrated, governed and managed using APIs."

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